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DO YOU REALLY CARE WHO I AM?

I know we are all busy but for the life of me, I don't get it. Is this all about having more connections? The most connections? What is the attraction and more importantly, what is the actual value?

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ARE YOUR CUSTOMERS HAPPY TO DO BUSINESS WITH YOU?

...do we really know whether or not our customers ENJOY doing business with us? It's one of those things- we know it matters, but many of us don't take the time to assess this very important metric.

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ARE YOU BEING HEARD?

When you’re a person of authority, you’ve got a lot more to think about, than being heard. Your employees are listening BUT what kind of affect are your words having on them?

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